Talk by Julie Hui on Self-directed professional development in socio-technical communities

The Center for Information Technology and Public Policy (CITAPP)

International Institute of Information Technology Bangalore (IIITB)

organized a talk titled

Self-directed professional development

in socio-technical communities


Julie Hui

University of Michigan​

14:00 hours – 15:30 hours, 11th February 2020 (Tuesday)

Venue: Room R310, IIITB campus

26/C, Electronic City, Hosur Road, Bangalore

About the talk:Today’s jobs are more likely to require lifelong training with limited dedicated expert guidance. Consequently, understanding how social technologies are supporting professional development in the future of work has become a critical question on how to support socio-economic mobility. Over the years, apprenticeship has been lauded as one of the most effective approaches to instruction in offline professional contexts. However, dedicated one-on-one guidance is not easily scalable as experts have limited capacity to provide in-depth instruction to multiple novices. These relationships are even harder to come by in under-resourced communities with limited expert guidance, professional networks, and digital access. In this talk, I will discuss my work addressing the following question, How can we design socio-technical systems that support professional skill development in communities where there is limited dedicated expert guidance? Through my research on distributed and co-located communities of micro-entrepreneurs, I describe how the changing affordances of social technologies combined with collective community efforts are driving new opportunities for skill and self-efficacy development. I will also outline how my work has informed the design of both technology and community infrastructure.

Speaker Bio:
I am an Assistant Professor/Presidential post-doc in the University of Michigan’s School of Information. I develop theory and practice human-centered design informed by research in human-computer interaction, crowdsourcing, social computing, and learning sciences. I study and design socio-technical systems that support career development in self-directed forms of employment, such as micro-entrepreneurship, freelance work, and gig work. At the moment, I am working with small business owners and community organizations in Detroit to develop more accessible structures for professional skill development and social support.

I have been supported by the NSF Graduate Research FellowshipNSF Cyberlearning Grant, and Northwestern’s Segal Design Cluster Fellowship. Prior to UMSI, I completed my PhD in Mechanical Engineering at Northwestern University’s Segal Design Institute where I worked with Dr. Liz Gerber in the Delta Lab. I received my B.S. in Physics with a Minor in Mechanical Engineering from MIT in 2011. I have also interned at Microsoft FUSE Labs and Facebook as a HCI/UX Researcher.

CITAPP at IIIT Bangalore is an interdisciplinary think-tank set-up to focus on the policy challenges and the organizational demands made by technological innovation. Of particular interest to the Centre is how technological advances, along with institutional changes that harness the legitimacy and the powers of bureaucracies and market, address the needs of underserved communities.